Senior/ Industry Creator Manager Team Lead (E-commerce) - Thailand [Thailand]

 

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Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

• Manage a team of creator managers across different categories in e-commerce. Provide strategic directions and guidance to the team to drive results
• Own end-to-end talent management; from hiring, onboarding, career development and retention as well as building inclusive culture & team belongingness
• Familiar with either E-commerce, Creator Management, & Content Creation by identifying key trends of products, contents, or community best practices. Music background is a huge plus.
• Source and acquire creators at scale to support e-commerce content - Identify room for improvement in tooling, SOPs and support for creators who are willing to create E-Commerce content on TikTok platform
• Lead the program development to help provide ongoing 1on1 / group support and training to creators to improve their E-commerce performance including short videos and livestreams, and study key attributes of successful cases; Building programs/courses/trainings/data analysis to creators in line with global policies and local strategy
• Help the team devise 360 communication strategies including (promotional material development or projects for creator growth and development in collaboration with product team as well as data analyst
• Design, initiate, incubate Community Programs based on current situation to elevate engagement with Creator and help them increase their e-commerce transaction
• Formulate strategic recommendation based on quantitative insights & analysis

Qualifications

• Minimum Bachelor's Degree or above
• English proficiency and Thai language proficiency

Preferred qualification

• Min 3-5 years of people management experience
• Experience developing & incubating new program offerings
• KOL/ influencer management/ affiliate marketing experience is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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