Job Responsibilities
· We are looking for operations to handle confirmed files of International Tours
· Aware of hotel reservation on online portals
· Coordinate business communications on emails, coordination with the clients (B2B) on their enquiries
· Maintain data on excel
· Uphold a strict level of confidentiality
· Develop and sustain a level of professionalism among clientele
· Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
· Handling inbound/Outbound customer queries from U.S. Customers related to new reservations, cancellations, exchanges, etc.
· Prepare daily, weekly, fortnightly & monthly MIS reports on MS- Excel.
· Preparing Vouchers for operations team.
Job Requirements
· Proficiency in English is must
· Good communication & negotiation skills
· Exemplary sales/operations skills and customer-oriented approach
· Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
· Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
What you will get
· Monday-Friday- Work from Office, All Saturdays-Work from home
· Provident Fund
· Health Insurance
· Employee Engagement Activities
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Education:
- Bachelor's (Preferred)
Experience:
- MIS/Customer Support: 1 year (Preferred)
Speak with the employer
+91 9999303030
